Customer Care

We Want To Hear From You

Please submit any questions, concerns, or general feedback in the space below or email info@gypsylustlondon.com.

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Delivery Information

All of our accessories are beautifully gift wrapped and shipped via Royal Mail. 

UK Standard Delivery

Delivery 3 - 5 business days after the product has been dispatched - £2.95

International Delivery

Delivery 5 - 8 business days after the product has been dispatched - £9.95

 

Returns Information

If you have changed your mind, please contact us so we can assist with the process of your return.

All returns must be processed and returned back to us within 14 days of receiving your parcel. Please use a trackable service and keep your proof of postage receipt until after your refund is processed.

Items returned must be in their original sale condition (unworn and unused with all original packaging and labels).

Unfortunately, we cannot refund earrings for hygiene reasons.

Delivery costs are non-refundable.

 

If you believe an item you have purchased is faulty please contact us as soon as possible.